Job Description

We are looking for a Junior Systems Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a team of engineers that demonstrate technical competency, delivering mission-critical infrastructure and ensuring the highest levels of availability, performance, and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.

Responsibilities

• Manage and monitor installed systems and infrastructure.
• Manage hardware and software inventory.
• Install, configure, test, and maintain operating systems, application software, and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Participate in the design of information and operational support systems.
• Provide 2nd and 3rd level support.
• Liaise with vendors and other IT personnel for problem resolution.
• Research and identify solutions to software and hardware issues.
• Ensure all issues are properly logged.
• Prioritize and manage several open issues at one time.
• Prepare accurate and timely reports.
• Document technical knowledge in the form of manuals and knowledgebase articles.

Required Skills

• Bachelor’s degree in computer science, information systems, MIS or a related technical discipline is preferred.
• Basic knowledge of systems engineering processes.
• Basic knowledge of networking concepts, DNS, routing, etc.
• Basic knowledge of Linux and Windows Operating Systems.
• Ability to write and develop technical documentation and integrated systems operational views.
• Solid communication skills in verbal and written English.
• Good networking knowledge (OSI network layers, TCP/IP).
• Deep interest in emerging technologies is required.